FAQ

**Frequently Asked Questions (FAQ)**



**1. What materials are used in your jewelry?**


All our jewelry pieces are crafted with high-quality materials, carefully selected to ensure durability and style. You can find detailed information on the materials used in each product on the product description page.



**2. Do you offer free returns?**


Yes, we offer a free return policy within **15 days** of receiving your order. Just make sure the item is in its original condition, and reach out to our customer support team to initiate the process. For more details, please see our full **Shipping & Return Policy** at the bottom of the website.



**3. What payment methods do you accept?**


We accept a variety of secure payment options, including **Visa, PayPal, Google Pay, Apple Pay,** and **Shop Pay**.



**4. How can I track my order?**


Once your order is shipped, we’ll send you a tracking number via email so you can monitor its progress. You can also check your order status by logging into your account on our website.



**5. Do you ship internationally?**


Yes, we ship to many international destinations! Shipping times and rates vary by location, so please refer to the **Shipping Policy** at the bottom of the website for more details.



**6. How do I care for my jewelry?**


To maintain your jewelry’s shine and longevity, we recommend storing it in a dry, cool place when not in use and avoiding exposure to water, perfumes, and lotions.



**7. Where can I find more details on your return and shipping policies?**


You can find our full **Shipping and Return Policy** at the bottom of our website, which covers all the details on shipping times, costs, and return instructions.



**Still have questions?**


If you didn’t find the answer you’re looking for, feel free to contact our **Customer Support** team. We’re here to help!