Return and Exchange Policy

Thank you for shopping with us! We want you to love your jewelry, but if you’re not completely satisfied, we’re here to help.

Return and Exchange Window
- Customers have 15 days from the date of delivery to request a return or exchange.

Eligibility for Return and Exchange
- Items must be unused, unworn, and in the original packaging with tags attached.
- Returns and exchanges are only accepted for items that are in their original condition, without any damage or signs of wear.

 Shipping Fees
- Customers are responsible for covering the shipping costs associated with returns and exchanges.
- Original shipping fees are non-refundable.

How to Process a Return or Exchange
1. Contact Us: Reach out to our customer service team within 15 days of receiving your item to initiate the return or exchange process.
2. Prepare Your Package: Include your item(s) and all original packaging in the return package.
3. Ship the Item: We’ll provide the return address. Please use a trackable shipping service to ensure your package arrives safely.

Refunds
- Once we receive and inspect the item, we’ll process your refund to the original payment method within 5-7 business days.

Thank you for understanding our policy. If you have any questions, please feel free to contact us at [support email].